#CIPHER HEALTH HOW TO#
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To illustrate the success of patient engagement and communication, Hejnosz cites a case study wherein a health system in Colorado used a combination of secure care recordings and post-discharge follow-up calls. We are ensuring a kind of unified experience for patients where they can get the right communication at the right time By reducing readmissions, improving patient care, and lowering care cost, our solutions have led to more effective, stronger, and happier interactions between patients and providers,” states Hejnosz. “We have witnessed numerous positive outcomes. If the patient is at all struggling to follow his or her instructions or indicates a concern, the program connects the patient to the appropriate resources for additional support.

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Patients are asked a series of questions related to their condition. Some follow-up programs even span 90 or 180 days after the patient’s visit for continued support during care transitions. Organizations utilizing this solution deliver information or ask questions to the patient via text or call during the critical 30-day post-discharge period. One of CipherHealth’s most popular programs helps to improve the post-discharge follow up process. It could be through text messages, digital rounding, emails or capturing information from patients directly,” says Hejnosz. “We focus on filling the largest gap and tackling the problem through our communication platform based on a health system’s need.

“We want to ensure a seamless experience for patients by helping care providers deliver the right communication at the right time,” asserts Alex Hejnosz, Co- Founder, CipherHealth.ĬipherHealth’s integrated patient engagement platform, which includes top-performing patient outreach and digital rounding solutions as ranked by KLAS, is proven to improve patient safety, enhance care transition management, reduce avoidable readmissions, and improve staff workflows across the entirety of the care continuum. The firm focuses on layering the data from ‘disparate EMR’ systems, thereby, allowing communication regardless of the delivery. The motive of the company is to eradicate the patient’s pain points when receiving care through better communication. The product of nine years of evolution, CipherHealth, today provides one, flexible technology platform for superior engagement and care coordination across the care continuum.

One of the well-known players in this space is CipherHealth, a firm delivering a single integrated platform “for all things patient, clinician and care coordination.” Broadly, it is a set of tools, actions, and processes that enables patients and providers to make superior decisions. Huge integrated health systems need consistent and standardized yet customized patient engagement solutions for better outcomes.

#CIPHER HEALTH HOW TO#

Various booths at trade shows are advertising it, vendors are wondering how to deliver it, and every practice is aware of the need for it. It is touted as the indispensable strategy to accomplish the “triple aim” of healthcare-improving patient experience, advancing population health and reducing costs. Alex Hejnosz, Chief strategy Officer & Co-Founder, CipherHealth There is a new buzzword in the healthcare space- ‘Patient Engagement’.

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